Shipping Information
Fast, reliable delivery across India
Last updated: September 2025
Shipping Overview
🚚 We Deliver Pan-India
We ship to all major cities and towns across India. Our reliable delivery network ensures your orders reach you safely and on time. We partner with trusted courier services to provide the best shipping experience.
Shipping Options
Express Delivery
- Timeline: 1-3 business days
- Coverage: Major cities (Delhi, Mumbai, Bangalore, etc.)
- Cost: ₹99 (Free on orders above ₹1,499)
- Tracking: Real-time tracking available
- Best for: Urgent deliveries
Standard Delivery
- Timeline: 3-7 business days
- Coverage: All serviceable areas in India
- Cost: ₹49 (Free on orders above ₹999)
- Tracking: SMS and email updates
- Best for: Regular deliveries
Free Shipping Eligibility
💰 Save on Shipping Costs
Standard Shipping
FREE on orders ≥ ₹999
Only ₹49 for orders below ₹999
Express Shipping
FREE on orders ≥ ₹1,499
Only ₹99 for orders below ₹1,499
Delivery Timeline by Location
| Location Type | Standard Delivery | Express Delivery | Examples |
|---|---|---|---|
| Metro Cities | 2-4 days | 1-2 days | Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad |
| Tier 1 Cities | 3-5 days | 2-3 days | Pune, Ahmedabad, Surat, Jaipur, Lucknow, Kanpur |
| Tier 2 Cities | 4-6 days | 2-4 days | Indore, Bhopal, Coimbatore, Kochi, Guwahati |
| Remote Areas | 5-10 days | Not Available | Hill stations, remote villages, island areas |
Package Tracking
📱 Track Your Order
Order Confirmation
SMS & email with tracking ID
Real-time Updates
Live tracking on our website
Delivery Alert
Notification before delivery
Track Online: Visit our tracking page and enter your order ID or tracking number to get real-time updates on your package location and delivery status.
Special Delivery Instructions
🏠 Delivery Requirements
- Someone must be present to receive the package
- Valid ID proof required for delivery verification
- Please provide accurate address with landmarks
- Keep your phone reachable for delivery coordination
- Apartment/society security clearance may be required
📦 Package Handling
- All packages are securely packed and sealed
- Fragile items receive extra protective packaging
- Weather-resistant packaging for monsoon season
- Insurance coverage available for high-value items
- Signature required for packages above ₹5,000
Cash on Delivery (COD)
💵 Pay When You Receive
COD Availability
- Available in most serviceable areas
- Maximum COD limit: ₹25,000
- Additional COD charges: ₹25
- Cash and UPI payment accepted
COD Process
- Inspect package before payment
- Pay exact amount to delivery partner
- Get delivery receipt with payment proof
- Report issues within 24 hours
Shipping Restrictions
⚠️ Important Limitations
Non-Serviceable Areas
We currently don't deliver to certain remote locations, military areas, and regions with accessibility issues. Check pincode availability during checkout.
Product Restrictions
- Hazardous materials and chemicals
- Perishable food items
- Live plants and animals
- Items prohibited by courier policies
Contact Shipping Support
📞 Need Help with Your Shipment?
Phone Support
+91 XXXXX XXXXX
Mon-Sat, 9 AM - 6 PM
Email Support
shipping@buildsecure.com
24-48 hours response
+91 XXXXX XXXXX
Instant chat support
Ready to Place Your Order?
Choose from our wide range of products and enjoy fast, reliable shipping across India.