Shipping Information

Fast, reliable delivery across India

Last updated: September 2025

Shipping Overview

🚚 We Deliver Pan-India

We ship to all major cities and towns across India. Our reliable delivery network ensures your orders reach you safely and on time. We partner with trusted courier services to provide the best shipping experience.

Shipping Options

Express Delivery

  • Timeline: 1-3 business days
  • Coverage: Major cities (Delhi, Mumbai, Bangalore, etc.)
  • Cost: ₹99 (Free on orders above ₹1,499)
  • Tracking: Real-time tracking available
  • Best for: Urgent deliveries

Standard Delivery

  • Timeline: 3-7 business days
  • Coverage: All serviceable areas in India
  • Cost: ₹49 (Free on orders above ₹999)
  • Tracking: SMS and email updates
  • Best for: Regular deliveries

Free Shipping Eligibility

💰 Save on Shipping Costs

Standard Shipping

FREE on orders ≥ ₹999

Only ₹49 for orders below ₹999

Express Shipping

FREE on orders ≥ ₹1,499

Only ₹99 for orders below ₹1,499

Delivery Timeline by Location

Location TypeStandard DeliveryExpress DeliveryExamples
Metro Cities2-4 days1-2 daysDelhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad
Tier 1 Cities3-5 days2-3 daysPune, Ahmedabad, Surat, Jaipur, Lucknow, Kanpur
Tier 2 Cities4-6 days2-4 daysIndore, Bhopal, Coimbatore, Kochi, Guwahati
Remote Areas5-10 daysNot AvailableHill stations, remote villages, island areas

Package Tracking

📱 Track Your Order

1

Order Confirmation

SMS & email with tracking ID

2

Real-time Updates

Live tracking on our website

3

Delivery Alert

Notification before delivery

Track Online: Visit our tracking page and enter your order ID or tracking number to get real-time updates on your package location and delivery status.

Special Delivery Instructions

🏠 Delivery Requirements

  • Someone must be present to receive the package
  • Valid ID proof required for delivery verification
  • Please provide accurate address with landmarks
  • Keep your phone reachable for delivery coordination
  • Apartment/society security clearance may be required

📦 Package Handling

  • All packages are securely packed and sealed
  • Fragile items receive extra protective packaging
  • Weather-resistant packaging for monsoon season
  • Insurance coverage available for high-value items
  • Signature required for packages above ₹5,000

Cash on Delivery (COD)

💵 Pay When You Receive

COD Availability

  • Available in most serviceable areas
  • Maximum COD limit: ₹25,000
  • Additional COD charges: ₹25
  • Cash and UPI payment accepted

COD Process

  • Inspect package before payment
  • Pay exact amount to delivery partner
  • Get delivery receipt with payment proof
  • Report issues within 24 hours

Shipping Restrictions

⚠️ Important Limitations

Non-Serviceable Areas

We currently don't deliver to certain remote locations, military areas, and regions with accessibility issues. Check pincode availability during checkout.

Product Restrictions

  • Hazardous materials and chemicals
  • Perishable food items
  • Live plants and animals
  • Items prohibited by courier policies

Contact Shipping Support

📞 Need Help with Your Shipment?

Phone Support

+91 XXXXX XXXXX

Mon-Sat, 9 AM - 6 PM

Email Support

shipping@buildsecure.com

24-48 hours response

WhatsApp

+91 XXXXX XXXXX

Instant chat support

Ready to Place Your Order?

Choose from our wide range of products and enjoy fast, reliable shipping across India.