Terms & Conditions
The rules that govern our relationship with you
Last updated: September 2025
Welcome to Our Store!
🤝 Fair Terms for Everyone
These terms and conditions outline the rules and regulations for using our website and purchasing our products. By using our website, you agree to these terms. We've written them in plain English to make them easy to understand.
Using Our Website
✅ You're Welcome To
- Browse and shop our products
- Create an account for faster checkout
- Leave honest product reviews
- Share products with friends
- Contact us with questions or feedback
- Use our website for personal, non-commercial purposes
❌ Please Don't
- Use the website for illegal activities
- Attempt to hack or compromise security
- Copy our content without permission
- Post false or misleading reviews
- Spam or harass other users
- Violate others' intellectual property
Account Responsibilities
👤 Your Account, Your Responsibility
Account Security
- Keep your login credentials secure and confidential
- Use a strong, unique password
- Notify us immediately if you suspect unauthorized access
- You're responsible for all activities under your account
Account Information
- Provide accurate and complete information
- Keep your details updated, especially contact information
- Don't create multiple accounts for fraudulent purposes
- We may suspend accounts that violate these terms
Orders and Payments
🛒 Placing Orders
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel orders
- Prices are in Indian Rupees (INR) and include applicable taxes
- Product images are for illustration; actual products may vary slightly
💳 Payment Terms
- Payment is required at the time of order placement
- We accept major credit/debit cards, UPI, and Cash on Delivery
- All payments are processed securely through trusted payment gateways
- COD orders may be subject to additional verification
Shipping and Delivery
🚚 What to Expect
Delivery Timeline
- Standard delivery: 3-7 business days
- Express delivery: 1-3 business days
- Remote areas may take longer
- Delivery times are estimates, not guarantees
Your Responsibilities
- Provide accurate delivery address
- Be available to receive packages
- Inspect packages upon delivery
- Report damages within 24 hours
Returns and Exchanges
🔄 Making Returns Easy
Return Window: You have 7 days from delivery to initiate a return
Condition: Items must be unused, in original packaging with all tags
Process: Contact us first before sending anything back
Refunds: Processed within 3-5 business days after we receive the item
Intellectual Property
🛡️ Protecting Creative Work
Our Content
All content on our website (text, images, logos, designs) is our property or used with permission. You may not copy, reproduce, or distribute our content without written permission.
Your Content
When you post reviews or other content, you grant us permission to use, display, and share that content for business purposes. Make sure you own or have rights to any content you share.
Disclaimers and Limitations
⚖️ Legal Limitations
Website Availability: We strive for 24/7 availability but cannot guarantee uninterrupted service due to maintenance, technical issues, or circumstances beyond our control.
Product Information: We try to ensure accuracy in product descriptions and pricing, but errors may occur. We reserve the right to correct errors and cancel orders based on incorrect information.
Liability: Our liability is limited to the purchase price of the product. We're not responsible for indirect, incidental, or consequential damages.
Privacy and Data Protection
🔒 Your Privacy Matters
Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy, which is part of these terms.
Read our complete Privacy Policy →Dispute Resolution
🤝 Resolving Issues Together
Our Approach
We believe most issues can be resolved through friendly communication. If you have any problems, please contact our customer service team first. We're committed to finding fair solutions.
Governing Law
These terms are governed by Indian law. Any disputes will be subject to the jurisdiction of courts in [Your City], India.
Changes to Terms
📝 Staying Current
We may update these terms from time to time to reflect changes in our business, legal requirements, or to improve clarity.
When we make significant changes, we'll notify you via email or a prominent notice on our website. Continued use of our website after changes means you accept the new terms.
Contact Information
📞 Get in Touch
Customer Service
Phone: +91 XXXXX XXXXX
WhatsApp: +91 XXXXX XXXXX
Email: support@yourstore.com
Hours: Mon-Sat, 9 AM - 6 PM
Legal Queries
Email: legal@yourstore.com
Address: [Your Business Address]
City: [Your City], India
Postal Code: [Your PIN Code]
Questions About These Terms?
We're here to help clarify anything you don't understand. Feel free to reach out with any questions.