Privacy Policy

How we protect and use your personal information

Last updated: September 2025

Our Privacy Promise

πŸ”’ Your Privacy is Sacred to Us

We understand that your personal information is valuable and sensitive. This policy explains in simple terms how we collect, use, and protect your data when you use our website and services.

What Information We Collect

βœ… Information You Give Us

  • Name and contact details
  • Shipping and billing addresses
  • Email address and phone number
  • Account login credentials
  • Payment information (securely processed)
  • Order history and preferences

πŸ“Š Information We Automatically Collect

  • Device and browser information
  • IP address and location data
  • Website usage patterns
  • Pages visited and time spent
  • Referral sources
  • Cookies and similar technologies

How We Use Your Information

πŸ›οΈ To Serve You Better

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates and notifications
  • Improve your shopping experience

πŸ“’ Communication (With Your Permission)

  • Send promotional offers and updates
  • Share new product announcements
  • Provide helpful tips and recommendations
  • Send personalized content based on preferences

πŸ”§ To Improve Our Services

  • Analyze website performance and user behavior
  • Develop new features and products
  • Prevent fraud and ensure security
  • Comply with legal requirements

How We Protect Your Data

πŸ›‘οΈ Security Measures We Use

Technical Security

  • SSL encryption for all data transfers
  • Secure servers with regular updates
  • Firewall protection and monitoring
  • Regular security audits

Operational Security

  • Limited access to personal data
  • Employee privacy training
  • Regular backup procedures
  • Incident response protocols

Your Rights and Choices

βœ‹ You Can Always

  • Access your personal information
  • Update or correct your details
  • Delete your account and data
  • Opt-out of marketing communications
  • Request data portability
  • File a complaint with authorities

πŸ“ž How to Control Your Data

Account Settings

Log in to update preferences anytime

Email Us

privacy@yourstore.com

Call Us

+91 XXXXX XXXXX

Cookies and Tracking

πŸͺ What Are Cookies?

Cookies are small text files stored on your device that help us remember your preferences and improve your experience. We use different types:

Essential Cookies

Required for website to function

Performance Cookies

Help us improve site performance

Marketing Cookies

Personalize ads and content

You can control cookies through your browser settings, but some features may not work properly without them.

Data Sharing and Third Parties

βœ… We Share Data Only When Necessary

  • With shipping partners to deliver your orders
  • With payment processors for secure transactions
  • With customer service tools to help you better
  • When required by law or legal process

❌ We Never

  • Sell your personal information to advertisers
  • Share data with unauthorized third parties
  • Use your data for purposes you haven't agreed to
  • Store payment card details on our servers

Children's Privacy

πŸ‘Ά Protecting Young Users

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you're a parent and believe your child has provided us with personal information, please contact us immediately and we'll delete the information.

Changes to This Policy

πŸ“ Keeping You Informed

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons.

When we make significant changes, we'll notify you via email or a prominent notice on our website. We encourage you to review this policy periodically.

Questions About Privacy?

We're here to help you understand how we protect your privacy. Don't hesitate to reach out with any concerns.